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There are several error codes on the Disney+ streaming platform that one can experience while using the app. The Disney Plus error code 41 is essentially a rights management code that indicates that content is inaccessible on the Disney+ servers.
To resolve this error number, first check for connectivity difficulties, and if those aren’t the cause, wait for Disney to rectify the problem. This error shows up when a subscriber tries to access restricted material via an outdated link or app, but it might also appear due to server overload or network problems.
What is Disney Plus Error Code 41 Look Like?
When the error code 41 occurs on Disney Plus, you will see the following message pop-up on your screen: “We’re sorry, but we cannot play the video you requested. If the problem persists, visit the Disney+ Help Center (Error Code 41).”
Sometimes, users may also report seeing a different error message for the same code. It appears with the following message: “The requested media is not available. Please try again. If you continue to have problems, please contact Disney+ Subscription support. (Error Code 41)”
What Causes Disney Plus Error Code 41?
Code 41 is a rights management problem that occurs on Disney Plus. It’s programmed to appear whenever a subscriber tries to access material that Disney no longer hosts or has streaming rights to. Error 41 occurs when content is temporarily or permanently taken down due to licensing restrictions.
Error number 41 appears not just when the media you’re attempting to stream is unavailable, but also when other issues cause the online player or app to see that message. Overcrowding, bad connections, or technical difficulties with Disney Plus might all be to blame.
Disney Plus Error Code 41 – The Simplest Fix
If you happen to receive the error code 41 message quite frequently, it’s time for a fix. In order to get rid of the issue and continue viewing Disney+ episodes, consider the following troubleshooting steps.
1. Connect to a VPN Server in the United States
If you’re located outside the US, there is a huge possibility that you are being geo-restricted from accessing a particular episode or season. Since platforms like Disney Plus, Netflix, HBO Max, Prime Video, Hulu, Voot, and more have to adhere to licensing agreements, they have different libraries for countries.
To get the best experience out of your Disney Plus subscription and gain access to the complete library, it’s recommended to a subscribe to a VPN service like ExpressVPN, and connect to a VPN server in the United States. This should resolve your issue instantly.
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2. Try Playing the Movie/TV Show Episode Again
Owing to a rights management issue, the Disney Plus app or online player may occasionally fail due to a short malfunction. When this occurs, refreshing or reloading the movie or TV show episode will allow it to play normally.
3. Try Switching to a Different Movie/TV Show
If you can watch other videos with no issues, it might be a rights management issue with the one you were attempting to watch. Make sure it wasn’t a mistake by contacting Disney Plus to find out whether and when the material you were trying to watch will be available again.
If the title is exclusive to a different Disney Plus library, you can even try the first step in this guide. Try connecting to a VPN server in the United States, and then access the title you were trying to watch. This should get rid of the error in a matter of seconds.
4. Consider Streaming Disney+ from Another Device
If you’re having trouble watching on your mobile device, try streaming from a computer. If you’re experiencing an issue with the web player, try switching to a different device, such as your phone or a streaming device connected to your television.
You can even check if your device is compatible with the platform and get more information in the Help Center if you keep getting random error codes when using the platform. If you’re using a supported gadget, continue on to the subsequent steps.
5. Test Your Internet Connection
Check the status of your internet connection to see if it’s working properly (and fast enough) for Disney+. You can do a speed test online via Ookla or access a different streaming service to ensure it’s not your internet that is the problem.
If the test reveals network instability, you can fix it by rebooting your router and reconnecting to your Internet service provider’s servers. Find the power outlet where your router is located and remove the plug for a few seconds and then reconnect it.
6. Check If Disney Plus Servers are Down
Disney Plus server issues are typically the cause of error messages. You should investigate whether the problem is on your end or from Disney Plus. Downdetector and similar tools can be used to see what problems Disney Plus has been having over the past 24 hours.
If you’re having issues that seem to be stemming from Disney’s servers, then we recommend patiently waiting for them to be resolved. However, if you absolutely must use the platform right this second, you can always try the remaining techniques and cross your fingers that one of them will work.
7. Restart Your Router and Streaming Device
Rebooting your modem or router usually fixes connectivity problems. To do this, disconnect your modem and router from their power sources, let them sit for a few minutes, and then reconnect them to restart your network infrastructure.
If you’re trying to watch Disney Plus using the web player, you’ll need to reboot your computer. For mobile devices, turn off your phone completely and restart it if you’re using it. Other streaming devices may require physical removal from the wall outlet.
8. Delete and Reinstall the Disney+ App
Try uninstalling the Disney+ app if you’re trying to stream with your phone or a television streaming device. Then download and reinstall it. This will erase any possibly damaged data and compel you to log back into the service both of which may help to resolve issue code 41.
At the same time, using an out-of-date app version to access Disney Plus can result in error code 41. There’s a good chance when you reinstall the application, you get rid of a version you were using that is no longer supported by the servers.
8.1. Update Disney+ App on Android
To update your Disney Plus app on Android, follow these instructions:
- From the app drawer on your Android device, tap on “Google Play Store”.
- Tap on the “Menu” button on the left side of the screen.
- Open “My Apps & Games” and look for Disney Plus on the list.
- Get the most recent version of the app by clicking the “Update” option.
8.2. Update Disney+ App on iOS
Here are the simple steps for deleting and reinstalling the Disney Plus app:
- On your iOS device, look for the Disney Plus app.
- To access the settings menu, tap and hold the application icon.
- Select the Remove App button from the menu.
- Go to the App Store and look for the Disney Plus app.
- Hit the “Install” button and enjoy the updated Disney+ app!
8.3. Update Disney+ App on PS4
To update your Disney Plus app on PS4, follow these instructions:
- On the main screen, select Disney Plus with your PS4 controller.
- Select Options, and then choose Delete from the side menu.
- To remove the application, use the X or O buttons on the controller.
- To update the Disney Plus app, click on “Check for Update”
9. Try Reducing the Playback Quality
A poor internet connection could be preventing your device from streaming the episode smoothly on Disney Plus. In this situation, decreasing the app’s playing quality may help alleviate network congestion.
To change the video quality on Disney Plus, follow these instructions:
- Launch the Disney Plus app and navigate to the Profile section.
- Tap the “App Settings” option and go to “Wi-Fi Data Usage”
- Select the “Save Data” option and do the same for Cellular Data Usage.
- Head to “Downloads” and change the Video Quality to Standard or Medium.
Try playing a different title after adjusting the stream quality to see if the Disney Plus problem number 41 still appears.
10. Wipe Your Browser History
Cookies and browser caches are two ways that browsers keep data in memory for faster page loads. The difficulty arises, though, when your browser and the sites you visit become overloaded with cache and cookies.
If you’re trying to watch Disney Plus movies in your browser and you keep getting the error number 41, clearing your browsing data might fix the problem. You can follow the steps below to clear your browser data.
- To get to the History tab in your browser, press the Ctrl + H buttons simultaneously.
- Select “Clear Browsing History” from the options menu of your browser.
- Tick the “All Time” option from the drop-down menu under the Time Range tab.
- Confirm that caches and cookies are included.
- Click the Clear Data button to initiate the procedure.
In order to see if the issue has been resolved, log back into your account after clearing your browser’s cache and cookies.
11. Erase Disney Plus App Data (Android)
There was probably some sort of data corruption while using or updating the Disney Plus app. It would be quite problematic for the program to continue working in this state, and it might start throwing strange error codes.
Clearing the app’s data for Disney Plus should fix this issue. To erase app data from Disney Plus, follow these directions:
- Navigate to the “Settings” menu on your Android device.
- Go to the tab labelled “Apps” further down.
- Tap on the Disney Plus app and open “Storage”
- Hit the “Clear Data” option to delete Disney Plus’ app data.
Log back into your account and see whether you’re still seeing the Disney Plus issue code 41. If so, then it’s time for an update!!!
12. Report the Problem to Disney Plus
This is a situation when you should probably let the experts take over. If you’re experiencing issues with Disney Plus, visit the Help Center and report the error code.
Please include your account information, the device you are using, and a screenshot of the error in order to expedite the troubleshooting process.
Disney Plus Error Code 41 – How to Fix It: FAQs
When it comes to learning how to fix the Disney Plus Error Code 41, you may come across a few concerns. Below we provide answers to some frequently asked questions:
Disney Plus, like most streaming services, relies on a fast internet connection to deliver high-quality video. Error Code 83 can also be triggered by a poor internet connection, which causes Disney Plus to think that your device is malfunctioning.
Restarting your system or removing and reinstalling Disney+ may fix any random Disney+ issues. Clear the cache of the Disney Plus app on your smartphone. This option can be found in Settings > Applications > Disney+ on your mobile device.
Check to see if your device is compatible with Disney+ before signing up for a subscription. Go to your device’s firmware settings page and see if there are any newer versions of the software. Make sure the Disney+ software has been deleted and reinstalled from your device’s app store. Try logging in on a different supported device with the same information.
As of October 2022, Disney+ will cost $7.99 per month or $79.99 per year in the United States. If you want to subscribe to both Hulu and ESPN+ with Disney Plus, you can do so for just $19.99 a month, without having to deal with any Hulu commercials.
The Error Code 73 indicates a problem related your region. This error message appears when you try to use Disney Plus from a country where it is not currently accessible. The problem may be fixed in a number of ways, one of which is by disabling your computer’s location services.
You should take action if you keep seeing the “error code 41” message. To get rid of the problem and keep watching Disney+ movies/TV shows, try the following troubleshooting steps.
1. Connect to a VPN Server in the United States
2. Try Playing the Movie/TV Show Episode Again
3. Try Switching to a Different Movie/TV Show
4. Consider Streaming Disney+ from Another Device
5. Test Your Internet Connection
6. Check If Disney Plus Servers are Down
7. Restart Your Router and Streaming Device
8. Delete and Reinstall the Disney+ App
9. Try Reducing the Playback Quality
10. Wipe Your Browser History
11. Erase Disney Plus App Data
12. Report the Problem to Disney Plus
- Be sure you’re using a compatible device or logging into DisneyPlus.com from a computer with a compatible setup.
- Make sure that your Wi-Fi and internet are both working properly.
- See Playback and streaming problems for further information.
- It may help to power cycle (shut down and then turn on again) your network and modem.
The Disney Plus streaming service returns a rights management error number 41 if the video you want to watch is temporarily unavailable. If this error persists, check for connectivity problems and contact Disney Support for assistance.
Wrapping Up
This concludes our tutorial on how to fix the Disney Plus error code 41 when watching a movie or TV show. Feel free to contact us if you have any queries, and a member of Streamints will get back to you as soon as possible.
